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Course setup & management
Course setup & management
How can I purchase an SQE product for use in my school’s VLE/LMS?
How am I able to use Oxford SQE content in my course if I do not have a VLE/LMS, or if I am not able to use my institution’s VLE/LMS?
How do I make my OUP-hosted SQE course available to students?
How do I invite my students to access my OUP-hosted SQE Course?
How can I view SQE as a learner in OUP’s cloud-hosted environment?
How do I create a new assessment in my OUP-hosted SQE course?
How do I assign assessments in an OUP-hosted SQE course?
How do I adjust assessment settings for my course content in an OUP-hosted SQE course?
How do I set due dates for assessments in my OUP-hosted SQE course?
How do I remove or hide content in my OUP-hosted SQE course?
My students receive an error message indicating their SQE course has not yet been activated. I already clicked on a resource to activate another course. Why do I need to do it again?
I am an instructor, but I received an error message saying the SQE course has not yet been activated. What’s happening?
Why do I need to click on a resource to activate my SQE course?
The links to Oxford SQE resources in my/my instructor’s course appear to be broken/point to an old edition of my title. How can I resolve that?
I am a valid Instructor, but your system has me registered as student instead. How can I resolve this?
How do I give my Teaching Assistant access (and what role should they have)?
How do I upload my syllabus to the platform?
I am having trouble accessing grades and feedback.
Can you grant a short extension to customers who have lost product access?
I am interested in gaining access to resources for a title but am told they are not available in my location. How can that be corrected?
There seems to be an issue with the integration of the LTI tool in my LMS/VLE. It won’t let me add resources/there’s an unexpected error. How can I resolve this?
I have encountered errors on the website, such as “Page Not Found” or blank pages
I have found a content error (missing or incorrect content). How can I get that corrected?
I would like access to the resources of an edition that appears to no longer be available. Is that possible?
My account has been locked due to multiple failed login attempts. Can you help me reset my account?
Some enrolled students aren’t recognized (or lost access)—how do I resolve roster problems?
Why aren’t assignment grades reporting in Moodle via LTI 1.3/Advantage?
I am using SQE on the Moodle/Totara VLE, why do I encounter an error message when I click a link to an external resources?
I have integrated SQE with Moodle. Why is the window so small when viewing an e-book?
I am using SQE on the Blackboard VLE, why are my student’s grades not submitting to the gradebook?
I have integrated SQE with Blackboard, why are my students’ grades not appearing in the gradebook?
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