onboarding – Page 2 – SQE Prep & Practise Support

Help Topics > onboarding

I am an instructor, but I received an error message saying the SQE course has not yet been activated. What’s happening?
I am interested in gaining access to resources for a title but am told they are not available in my location. How can that be corrected?
I did not receive an account activation email after registrating for course access
I received an error message saying my instructor has not activated my SQE course. What does this mean?
I’ve paid for access to my course, but I didn’t receive a confirmation email or payment receipt. How can I get one?
I’ve received an error in my OUP-hosted course that says there is no such course / course not found. How can I resolve that?
I/my students have been enrolled in an incorrect course section of an OUP-hosted course. How can that be corrected?
If I already have a course integrated via an LTI 1.1 course package, should I get an LTI 1.3 integration set up?
My students receive an error message indicating their SQE course has not yet been activated. I already clicked on a resource to activate another course. Why do I need to do it again?
When attempting to login, I receive an “Invalid Username/Password” message.